Washington Heights Veterinary Clinic is excited to extend our unparalleled care beyond the physical walls of our hospital and into your home through the power of telemedicine. These virtual visits mean our clients and patients can access their veterinarian and the highest quality care in a way that seamlessly integrates into their lives.
A telemedicine appointment allows you and your pet to address non-emergent health concerns from the comfort and convenience of your own home. This fifteen minute consultation is scheduled like any other appointment. When requesting a telemedicine appointment, please let us know your preferred time during our clinic hours and you and your pets preferred doctor.
Upon scheduling, you’ll receive an email with instructions on how to access our telemedicine platform, and a guide on how to have the best virtual visit experience.
Our virtual appointments are conducted through Zoom. This user-friendly platform requires no additional software but does require a device with a working webcam. Access is as easy as clicking an email link on your device of choice: computer, tablet, or mobile phone.
For a feature- rich experience, you may opt to download the Zoom app onto your device, which allows you to save a recording of your consultation. However, you do not need the Zoom app to schedule a virtual appointment.
Texas state law mandates that a Veterinary-Client-Patient-Relationship must exist for our veterinarians to discuss health specifics, diagnose patients, and prescribe medications.
Please be aware that this means that your pet must have had a physical exam at our clinic within the last 12 months in order to be eligible for telehealth services.